Privacy Policy

PRIVACY POLICY

1.     Acceptance of Policy & Definition of Parties

By accessing, browsing, placing an order, or using any part of this website

[www.yourwebsite.com] (hereinafter referred to as the “Site”), YOU (“Customer”, “User”, “Buyer”, “you”, “your”) acknowledge that you have read, understood, and unconditionally agreed to this Privacy Policy.

For the purposes of this Privacy Policy:

“Company”, “We”, “Us”, “Our” refers to Shyam Varnika Jewels the owner and operator of this Site (including its successors, affiliates, representatives, service partners, and employees).

“Customer”, “User”, “You” refers to any individual or entity visiting the Site, placing an order, creating an account, communicating with the Company, or otherwise interacting with the Services.

If you do not agree with any part of this Policy, you must immediately stop using the Site and Services.

2.  Scope of the Policy

This Privacy Policy governs how the Company collects, stores, uses, processes, shares, protects, and safeguards your information when you:

  1. Visit the website
  2. Browse products
  3. Communicate through WhatsApp, Email, Calls, Forms
  4. Place orders
  5. Create accounts
  6. Make payments
  7. Track shipments
  8. Enter contests, offers, giveaways
  9. Request return, refund, or replacement
  10. Interact with any advertisement linked to the Company

This Policy is drafted to ensure maximum legal protection to the Company as a jewellery (artificial, fashion, imitation C AD jewellery) seller.

3.  Personal Information We Collect

We collect information necessary to conduct business safely, prevent fraud, complete orders, and comply with applicable laws.

  1. Information You Provide Directly
    1. Full name
    2. Phone number
    3. Email address
    4. Billing address
    5. Shipping address
    6. Payment confirmation details
    7. WhatsApp communication, messages, feedback
    8. Photos/videos you send for order queries (like size, designs, customisations)
    9. Login credentials (if you create an account)
    10. Any details shared during customer support interactions

Note: Refusal to provide required information may result in inability to place orders.

  1. Information Automatically Collected (Cookies C Device Data)
    1. Device type
    2. IP address
    3. Browser information
    4. Location derived from IP
    5. Pages viewed
    6. Time spent
    7. Items added/removed from cart
    8. Tracking Ids for analytics
    9. Behavioural patterns for fraud prevention
  1. Information from Third Parties
    1. Payment gateways
    2. Courier/shipping partners
    3. Marketing platforms
    4. Analytics tools
    5. Social media platforms
    6. Review platforms

4.  Purpose of Collecting Your Information

Your data is used strictly for legitimate business functions, including:

  1. To Process C Deliver Your Orders
    1. Verify identity
  1. Confirm payments
  2. Fulfil and dispatch orders
  3. Contact you for order confirmation
  4. Track and manage shipments
  5. Handle delivery partner requirements
  6. To Protect the Company From Fraud C Abuse We use data to prevent:
    1. Fake orders
    2. Refusals of the parcel
    3. Misuse of offers
    4. Repeated return fraud
    5. Payment-related scams
    6. Use of fake addresses or identities

The Company reserves full rights to blacklist, block, or refuse service to suspicious accounts.

  1. Marketing C Communication
    1. Send order updates
    2. Offer announcements
    3. Sale alerts
    4. Product launches
    5. Discount codes You may opt-out
  1. Improving Website C Customer Experience We analyse user patterns to:
    1. Improve product listings
    2. Reduce cart failures
    3. Upgrade UI/UX
    4. Detect website errors
  1. Legal Compliance

We retain certain information to comply with:

  1. Tax laws
  2. Consumer protection laws
  3. Invoices
  4. Audit requirements
  5. Fraud investigations

5.  Cookies Policy

We use cookies to:

  1. Recognize returning customers
  2. Store cart items
  3. Prevent duplicate orders
  4. Support payment gateway security
  5. Track website performance
  6. Run advertisement optimization

You may disable cookies, but some features may stop working, including checkout and order tracking.

C. Sharing & Disclosure of Personal Information

We DO NOT sell your information. We only share limited data with:

  1. Verified Third-Party Service Providers
    1. Payment processors (for secure transactions)
    2. Courier partners (for delivery)
    3. WhatsApp/Email/SMS providers
    4. Anti-fraud systems
    5. Website hosting services
    6. Analytics providers
  1. Legal Authorities

We may disclose information to comply with:

  1. Police inquiries
  2. Cybercrime investigation
  3. Court orders
  4. Government requests
  5. Business Protection Situations

We may disclose information to protect the Company from:

  1. Fraud
  2. Chargebacks
  3. Theft
  4. Reputation damage
  5. Criminal activity

7.    Protection & Security of Your Data

We use multiple layers of security:

  1. Encrypted servers
  2. Secured payment gateways
  3. Restricted access
  4. Regular monitoring
  5. Fraud detection systems
  6. OTP-based verifications

However, no online system is 100% secure. You share information at your own risk, and the Company is not liable for data breaches caused by third-party service providers, hackers, or events beyond reasonable control.

8.    Data Retention

We retain information for as long as necessary for:

  1. Order history
  2. Invoices C taxation
  3. Dispute resolution
  4. Legal obligations
  5. Business analytics

We may retain limited anonymised data indefinitely.

9.    Your Rights

You may request:

  1. Correction of inaccurate information
  2. Deletion of data (subject to legal retention rules)
  3. Details of data collected
  4. Opt-out from marketing

Requests must be made through official communication channels.

10.   Children’s Privacy

We do not intentionally collect information of individuals below 18 years. Orders placed by minors are assumed to have parental consent.

11.   Third-Party Links Disclaimer

We are not responsible for:

  1. Websites you visit from our ads
  2. Pages linked on social media
  3. Influencer promotions
  4. Third-party payment gateways
  5. Courier partner websites

Each third party has its own privacy policy.

12.   Changes to Policy

We may update this Policy anytime.

Your continued use after updates means deemed acceptance.

13.   Contact Information

For privacy concerns, you may contact us at:

Email: shyamvarnika@gmail.com Phone: +91 8272936952

Address: (71,Canning street ,Bagree Market, shop no-C-124,1st floor, Kolkata, WB, 700001, IN.)